Delivery Terms

100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging!

Same Day Despatch
All orders received Monday to Friday between the hours of 8am to 11am will be shipped that day guaranteed. If your order is placed outside of working hours it will be shipped the next working day.

Security
You will need to sign for your parcel so that we know you have received it. If you are out when the postman calls, don’t worry! You will be left with a card with details of how to collect your parcel or rearrange delivery at a time convenient to you. Royal Mail will keep your parcel for 7 days and if not collected or delivered it will be sent back to us. If you would like us to re send your order we will charge you for re shipping. If you would like to cancel your order we will refund you less the shipping costs.

UK Based Orders
Royal Mail 1^st Class Recorded Delivery - Delivery usually within 1 to 3 days. However 10 working days should be allowed before contacting us if your order has not arrived. Royal Mail does not class post lost until 15 working days. £1.95 for all orders under £30, orders over £30 have the option of free shipping.

Royal Mail Special Delivery Next Day Service - Guaranteed to arrive Next Day Monday to Friday (UK only and excludes bank holidays). £5.95 - and free if ordering over £60 !!!

European Orders
European orders usually arrive within 3 to 5 working days. *Available to the following destinations: Austria, Belgium, Channel Islands, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland (Rep), Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland (EU), Portugal, Slovakia (EU), Slovenia (EU), Spain, Sweden, Switzerland, United Kingdom (inc Northern Ireland)

Please Note - We cannot at current supply to the USA, but as soon as we can we shall update you.

Not at home during the day?
No problem. Your billing address should be the address your card is registered to. However, you can have your parcel delivered to an alternative address. Just fill in the desired address in the Delivery Address section.

Please be aware that Vibration-Station cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.